Make the next conversation happen

Select Email beside Leads in the main navigation. Choose a website to open its workspace.

Each website has its own sender, contacts, campaigns, flows, and inbox. Email also appears in the site's Hosting tabs.

1. Open Email.
2. Choose the website that owns the customer relationship.
3. Check Sender and the plan notice before preparing a send.

Editors can work on the website but cannot manage its email. Ask the Owner or an Admin for the appropriate access.

• Open Email
• Roles and permissions

Flows respond to new form enquiries. Each flow can send a first reply and later follow-ups after chosen delays.

Campaigns send an update or offer to subscribed contacts. They can go now or at a scheduled time.

Inbox holds incoming messages and replies. Contacts shows the site's audience and permission status. Activity shows recent delivery progress.

• Build a form follow-up
• Send a campaign
• Handle replies

Write a useful first message before adding a long sequence. The next step should be clear to the person who receives it.

1. Confirm that the site's owner has Site or Pro.
2. Connect a sender and complete its DNS verification.
3. For campaigns, add the business mailing address and import only contacts with the appropriate permission.
4. Preview the message and confirm its audience or form trigger.
5. Activate the workflow only when its content and timing are ready.

Opening the workspace or composing text does not send an email. The Send, Schedule, and enabled-flow controls create the sending commitment.

The composer uses a subject and plain-text message, with a formatted preview. It supports named personalization fields and automatic unsubscribe links.

The current workspace does not include attachments, a drag-and-drop email designer, or open and click tracking.

Sending is subject to provider limits, sender readiness, the owner's plan, and recipient suppression. A platform-wide allowance is not an individual customer's daily quota.

• Understand delivery status