Account and access
Work together without sharing a login
Give each person the access their role needs, while keeping account ownership clear.
- Who this helps
- Site Owners and Admins who manage collaborators.
- Before starting
- Ask the collaborator to create their own Webrenew account and confirm their sign-in email.
- Done when
- The intended collaborator can open the site with the correct role.
01
Add a collaborator
A site supports up to 10 collaborators in addition to its owner. Access is specific to that site.
Open Site overview → Collaborators. A person must already have a Webrenew account; entering an unknown address does not create one.
- Confirm the email address used by the collaborator's account.
- Add the address and choose Editor or Admin.
- Check the resulting member list.
- Ask the collaborator to open the shared site from their dashboard.
Adding an alert recipient under Forms is separate. An alert recipient does not automatically become a collaborator.
02
Choose the least access needed
Editor includes publishing, page editing, posts, and submissions. Admin also includes sensitive site settings such as email, domains, and service keys.
The following matrix comes from the permission rules used by Launch.
| Action | Owner | Admin | Editor |
|---|---|---|---|
| Edit pages, posts, and media | Yes | Yes | Yes |
| Publish changes | Yes | Yes | Yes |
| Change SEO, crawling, and custom code | Yes | Yes | Yes |
| See form submissions | Yes | Yes | Yes |
| Rename the project | Yes | Yes | Yes |
| Connect and remove domains | Yes | Yes | No |
| Turn analytics on or off | Yes | Yes | No |
| Choose who gets form emails | Yes | Yes | No |
| Manage email and follow-ups | Yes | Yes | No |
| Add and change environment variables | Yes | Yes | No |
| Add and remove collaborators, change roles | Yes | Yes | No |
| Duplicate the project | Yes | No | No |
| Start the AI chat over | Yes | No | No |
| See the first-steps checklist | Yes | No | No |
| Archive or delete the site | Yes | No | No |
03
Understand the owner's responsibilities
The owner's plan governs the site's paid features. Site files count against the owner's storage allowance, including files uploaded by collaborators.
The owner controls account-level billing. Site ownership is distinct from an Admin role; making someone an Admin does not transfer the account.
Admin includes managing collaborators and service keys. Grant it only when that person needs those responsibilities.
04
Review access when work changes
Use Collaborators to change a role or remove access when a project ends. Keep one clearly identified owner responsible for the business website.
- Review the collaborator list after a team or supplier change.
- Change the role or remove access as appropriate.
- Confirm the resulting list.
- Review external-service access separately if that person also had access outside Launch.