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Account and access

Work together without sharing a login

Give each person the access their role needs, while keeping account ownership clear.

Who this helps
Site Owners and Admins who manage collaborators.
Before starting
Ask the collaborator to create their own Webrenew account and confirm their sign-in email.
Done when
The intended collaborator can open the site with the correct role.

01

Add a collaborator

A site supports up to 10 collaborators in addition to its owner. Access is specific to that site.

Open Site overview → Collaborators. A person must already have a Webrenew account; entering an unknown address does not create one.

  1. Confirm the email address used by the collaborator's account.
  2. Add the address and choose Editor or Admin.
  3. Check the resulting member list.
  4. Ask the collaborator to open the shared site from their dashboard.

Adding an alert recipient under Forms is separate. An alert recipient does not automatically become a collaborator.

02

Choose the least access needed

Editor includes publishing, page editing, posts, and submissions. Admin also includes sensitive site settings such as email, domains, and service keys.

The following matrix comes from the permission rules used by Launch.

Launch site role permissions
ActionOwnerAdminEditor
Edit pages, posts, and mediaYesYesYes
Publish changesYesYesYes
Change SEO, crawling, and custom codeYesYesYes
See form submissionsYesYesYes
Rename the projectYesYesYes
Connect and remove domainsYesYesNo
Turn analytics on or offYesYesNo
Choose who gets form emailsYesYesNo
Manage email and follow-upsYesYesNo
Add and change environment variablesYesYesNo
Add and remove collaborators, change rolesYesYesNo
Duplicate the projectYesNoNo
Start the AI chat overYesNoNo
See the first-steps checklistYesNoNo
Archive or delete the siteYesNoNo

03

Understand the owner's responsibilities

The owner's plan governs the site's paid features. Site files count against the owner's storage allowance, including files uploaded by collaborators.

The owner controls account-level billing. Site ownership is distinct from an Admin role; making someone an Admin does not transfer the account.

Admin includes managing collaborators and service keys. Grant it only when that person needs those responsibilities.

04

Review access when work changes

Use Collaborators to change a role or remove access when a project ends. Keep one clearly identified owner responsible for the business website.

  1. Review the collaborator list after a team or supplier change.
  2. Change the role or remove access as appropriate.
  3. Confirm the resulting list.
  4. Review external-service access separately if that person also had access outside Launch.