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Publish and get found

Put your site on your own domain

Connect the address customers know, verify its records, and make the website ready for search.

Who this helps
The site Owner or an Admin. Custom domains require the owner's Site or Pro plan.
Before starting
Publish the site. Have access to the DNS settings for the domain that the business owns.
Done when
The connected HTTPS domain opens the intended website and its key pages.

01

Separate the website address from the email sender

Every published Launch site has a webrenew.app address. A custom domain gives it a business address such as example.com.

Connecting a website domain does not configure business email. Email → Sender has its own domain verification and DNS records.

Keep existing email records in place during website setup. Website records and mail records serve different purposes.

02

Add the domain

Open Domains from the editor or from the site's Hosting page. Launch shows the records needed for that particular address.

  1. Enter the business domain in Domain, then add it.
  2. Open the domain's DNS provider in another tab.
  3. Copy each displayed record's type, name, and value exactly.
  4. Save the DNS changes at that provider.
  5. Return to Launch and select Check for the domain.

Use the records shown in the app. Do not reuse an IP address or verification record from another website.

03

Check both addresses customers may use

A root address such as example.com and its www address are separate names. Confirm the intended setup for both.

  1. Wait for Launch to confirm the domain's connection.
  2. Open the HTTPS address in a browser.
  3. Check the homepage and a page with a longer address.
  4. Check the www address if the business uses it.
  5. Test a live form after the domain change.

DNS changes are not always visible immediately. Follow the app's status and recheck the actual records before replacing anything else.

05

If the domain does not connect

The most useful clue is the mismatch between the records Launch requests and the records the DNS provider serves.

  1. Confirm that the DNS provider is the one named by the domain's active nameservers.
  2. Compare the displayed record names and values with the saved DNS entries.
  3. Check for conflicting records at the same name.
  4. Select Check again after correcting a mismatch.
  5. Use Help with the domain and visible status if the correct records still fail.

Removing a domain from Launch stops that site's use of the address. It does not cancel the domain registration or remove records at the registrar.